Frequently Asked Questions
Everything you need to know about your Foundations experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. Express options are available at checkout for faster delivery.
How do I process a return or exchange?
We accept returns and exchanges within 30 days of purchase. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Foundations accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We use premium, ethically sourced fabrics including organic cotton and recycled polyester to ensure our garments last for years to come.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.